Shipping policy
SHIPPING POLICY
At ZEMORA — AFTER DARK, we are committed to making your shopping experience simple and convenient. We are pleased to offer FREE SHIPPING WORLDWIDE ON ALL ORDERS, with no minimum purchase required.
Free Worldwide Shipping
All orders placed through ZEMORA qualify for free standard shipping worldwide. There are no additional standard shipping charges at checkout, regardless of your order value or destination.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully confirmed. Processing times may be slightly longer during weekends, public holidays, promotional periods, or periods of unusually high order volume.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information where available.
Estimated Delivery Times
Estimated delivery times vary depending on the destination, local postal services, customs procedures, and other factors outside our control. International orders may require additional transit time.
Please note that estimated delivery times are provided as a guide only and are not guaranteed.
Tracking Your Order
When tracking information is available, it will be sent to the email address provided during checkout. Please allow some time for the carrier's tracking system to update after your order has been dispatched.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information when placing an order. If you notice an error in your shipping address, please contact us as soon as possible at support@zemora.store.
We cannot guarantee that an address can be changed once an order has been processed or dispatched.
Delays
Occasionally, deliveries may be delayed due to customs processing, severe weather, carrier disruptions, public holidays, or other circumstances beyond our reasonable control. We appreciate your patience in these situations.
Contact Us
If you have any questions regarding shipping or the delivery of your order, please contact us:
ZEMORA — AFTER DARK
Email: support@zemora.store
Phone: +61 425 122 095
Address: 23 Mackenzie Street, Brunswick VIC 3056, Australia